SafeFamilyCards Australia Pty Ltd is committed to providing the highest level of service. This includes protecting your privacy. We appreciate the importance of protecting your personal information and recognised the trust placed in us when you supply your personal information to us.
Who is SafeFamilyCards Australia Pty Ltd?
SafeFamilyCards Australia Pty Ltd is an Australian Registered Business, producing personal identification cards.
SafeFamilyCards Australia Pty Ltd comprises a number of businesses which include, but not limited to the following:
Safe Kids Card Australia
Safe Students Card Australia
Safe Adults Card Australia
Safe Travel Card Australia
Safe Pets Card Australia
What does "personal information" mean?
Personal information is any information about you which identifies you or by which your identity can be reasonably determined.
Why we collect your personal information.
Collecting your personal information is essential for SafeFamilyCards Australia Pty Ltd to be able to conduct its business of providing identification cards. By collecting personal information we produce personal identification cards at your request. If we do not collect and make use of your personal information, we are unable to do business with you.
How do we collect your personal information?
Personal information is obtained directly from you when an application form is submitted.
We will NOT collect personal information from any other source.
No matter how your personal information is collected it is dealt with by SafeFamilyCards Australia Pty Ltd in accordance with this Privacy Policy.
How we use your personal information.
We use the personal information which you provide so that we can conduct our business of providing personal identification cards.
Do we disclose your personal information to anyone?
SafeFamilyCards Australia Pty Ltd will not disclose your information to third parties.
We may disclose your personal information only when you have consented to us doing so. Your consent to the disclosure of your personal information may be given explicitly such as in writing or verbally or may be implied from your conduct such as when you discuss details of the relationship you have with us publicly with the media.
Generally however, we do not disclose your personal information to any parties outside SafeFamilyCards Australia Pty Ltd, unless that party is contracted to SafeFamilyCards Australia Pty Ltd to provide support services or activities on our behalf and that party is bound by the same privacy rules we follow.
Some examples of parties outside SafeFamilyCards Australia Pty Ltd to whom we may disclose your personal information and the reason for disclosure are: - Mail service providers, manufacturers for identification card production.
Ensuring your personal information is up-to-date.
We rely on the personal information you provide to conduct our business of producing personal identification cards.
For this reason, it is very important that the personal information you provide is accurate, complete and up-to-date.
Is my personal information secure?
The protection of your personal information is a priority for SafeFamilyCards Australia Pty Ltd.
This is why we take all reasonable precautions to safeguard your personal information from loss, misuse, unauthorised access, modification or disclosure.
We employ a number of means to protect your personal information including,
Restricted access to personal information
Entering into confidentiality agreements with all employees, contractors and third party organisations
Maintaining technology products to prevent unauthorised computer access
Regular reviewing and testing of our technology in order to improve the level of security
Furthermore, when we no longer require your personal information it is our practice to securely destroy the information or delete it from our systems.
Can I access the personal information SafeFamilyCards Australia Pty Ltd holds about me?
Due to our processing procedures NO information is retained by SafeFamilyCards Australia Pty Ltd once an ID card has been produced, therefore personal information cannot be accessed.
What is a Commonwealth identifier?
A Commonwealth identifier is a Commonwealth Government or Commonwealth Government agency designated identification number such as your Tax File Number (TFN) or Medicare number. SafeFamilyCards Australia Pty Ltd does not use Commonwealth identifiers as a means of identifying the personal information that we may have collected about you.We only use Commonwealth identifiers for information gathering purposes only as part of the application process and when details of Commonwealth identifiers have been provided.
Does my personal information leave Australia?
SafeFamilyCards Australia Pty Ltd does not send personal information outside Australia.
Sensitive information.
If personal information concerns particular topics it is regarded as sensitive information. Sensitive information can be information about your, Racial or ethnic origin, Health. SafeFamilyCards Australia Pty Ltd only collects and uses your sensitive information if you have provided it on the application form.
Our Privacy Policy may change from time to time.
SafeFamilyCards Australia Pty Ltd constantly reviews all its policies and procedures due to changes within law, technology and market practice. As a result we may update this privacy policy in accordance with these changes.
Can I complain about a breach of my privacy?
If you believe that SafeFamilyCards Australia Pty Ltd has not protected your personal information as set out in this privacy policy you may lodge a complaint with us in any of the following ways,
By telephoning: (07)33877704
By writing to: SafeFamilyCards Australia Pty Ltd.
PO Box 2417
Springwood QLD 4127
What if I am not satisfied with Safe Family Cards Australia’s response?
If you are not satisfied with the result of your complaint to SafeFamilyCards Australia Pty Ltd you can refer your complaint to the Federal Privacy Commissioner.
You can contact the Federal Privacy Commissioner,
By telephoning: 1300 363 992
By writing to: Director of Complaints
Office of the Federal Privacy Commissioner
GPO Box 5218
Sydney, NSW 1042 |
